Privacy Policy 777pub — Your Data, Our Responsibility

Our Privacy Introduction and Commitment

Welcome to the Privacy Policy page 777pub. We understand that your trust is the most valuable asset placed in our care. When you register and use the 777pub platform at 777pub.bz, you entrust us with your personal information — and we take this responsibility very seriously.

This Privacy Policy is provided to explain clearly and transparently how 777pub collect, process, store, and protect your personal information. This document also outlines your rights as an individual regarding your personal data, and how you may exercise those rights.

We have designed this policy in accordance with strict international data protection standards and best practices in the online gambling industry. Every decision related to data management is made with our members' interests and privacy as the top priority.

This policy applies to all services provided through the 777pub.bz website, the official 777pub mobile app, and any communication channels between you and the 777pub team, including live chat and support email.

Personal Information We Collect

777pub collects various types of personal information to enable us to provide safe, responsible, and high-quality services to our members. The following are the categories of information we collect and the reasons for collection:

A. Information You Provide Directly

• Registration Information: Full name, date of birth, phone number, email address, and the username you choose when creating a new account.
• Identity Documents (KYC): A copy of your MyKad or passport, a selfie with the document, and a proof-of-address document for identity verification before your first withdrawal is processed.
• Financial Information: Bank account details, credit/debit card numbers (stored in encrypted format), and transaction history for deposits and withdrawals.
• Communications: Live chat conversation records, emails you send to us, and feedback you submit through review forms.

B. Information Collected Automatically

• Technical Data: IP address, device type, operating system, browser version, and screen resolution.
• Activity Data: Pages visited, session duration, games played, bets placed, and general platform usage patterns.
• Location Data: General location information based on IP address for legal compliance and account security purposes.
• Cookie Data: Session cookies, preference cookies, and analytics cookies that help us understand how the platform is used (see Section 6 for more details).

How We Use Your Information

Every piece of information we collect has a clear and legitimate purpose. 777pub use your personal data for the following purposes, and nothing beyond that:

• Account Management: Creating and managing your account, processing secure logins, and enabling access to all features on the 777pub platform.
• Financial Transaction Processing: Processing deposits and withdrawals quickly and securely, verifying identity for KYC compliance, and maintaining accurate transaction records.
• Customer Service: Answering inquiries, resolving technical issues, and processing complaints or appeals submitted to our support team.
• Security and Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and any suspicious activity or violations of our terms of service.
• Legal and Regulatory Compliance: Fulfilling applicable legal obligations including KYC/AML (Anti-Money Laundering) requirements set by regulatory authorities.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and reaching out to members who may need support or early intervention.
• Service Communications: Sending important notifications related to your account, including transaction confirmations, security alerts, and policy updates.
• Platform Improvements: Analyzing usage data in aggregate and anonymized form to improve the functionality, performance, and user experience of the 777pub platform.

Sharing Information With Third Parties

777pub does not sell, rent, or trade your personal information to any third party for their commercial purposes. This is our absolute commitment — one that has never changed since our first day of operation.

However, there are limited situations where we may share your information with certain parties, and we have transparently described each of those situations below:

• Payment Service Providers: Required transaction information is shared with payment processors such as FPX, DuitNow, and approved digital wallet providers to process your deposits and withdrawals. These providers are bound by strict confidentiality agreements.
• Game Software Providers: Minimum information required to grant you access to games from providers such as Pragmatic Play, Playtech, and Evolution Gaming. This data is limited to member ID and account balance only.
• Legal Authorities: We will disclose required information when legally obligated to do so by a court order, regulatory directive, or valid legal requirement. We will notify you where permitted to do so in such circumstances.
• Technical Service Providers: Cloud infrastructure and cybersecurity service providers that help us operate the platform securely. All such providers are bound by strict data processing agreements.

Data Security and Protection

Protecting your personal data from unauthorised access, loss, or misuse is 777pub's top priority. We continuously invest in the latest security infrastructure to ensure your data remains protected at all times.

Technical Security Measures:

• 256-bit SSL Encryption: All data transmitted between your device and 777pub servers is protected with military-grade 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.
• Stored Data Encryption: Sensitive information such as payment card numbers and KYC documents is stored in encrypted format using AES-256 encryption, which cannot be read without the correct decryption key.
• Two-Factor Authentication (2FA): The 2FA feature is available for all member accounts and is strongly recommended to be enabled for an added layer of security during the login process.
• 24/7 Security Monitoring: Our cybersecurity team continuously monitors systems to detect and respond to any threats or suspicious activity in real time.
• Regular Penetration Testing: We conduct comprehensive security testing on a regular basis, engaging independent security experts to ensure there are no vulnerabilities in our systems.
• Internal Access Controls: Only staff who genuinely require access to specific data to perform their duties are permitted to do so, based on the principle of least-privilege access.

Use of Cookies and Tracking Technologies

Like most modern websites, 777pub uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs at its best. Below is a detailed explanation of the types of cookies we use:

• Essential Cookies: These cookies are required for the platform's core functions — including login authentication, session management, and security. Without them, the platform will not function properly. These cookies cannot be disabled.
• Functional Cookies: Enabling the platform to remember your preferences such as language, display settings, and game preferences, providing a more personalised experience during your session.
• Analytics Cookies: We use analytics tools to understand how members interact with the platform — which pages are visited most often, where members encounter difficulties, and how we can improve the user experience.
• Security Cookies: Helping us detect suspicious login attempts, prevent CSRF (Cross-Site Request Forgery) attacks, and verify your identity during active sessions.

You can manage your cookie settings through your browser settings. Please note that disabling certain cookies may affect platform functionality. For information on managing cookies across different browsers, refer to your browser's help documentation.

Your Privacy Rights as a Member

As a 777pub member, you have certain rights regarding your personal data that we always respect and uphold. Below are your rights and how to exercise them:

• Right of Access: You have the right to know what personal data we hold about you and how it is used. Contact our support team to request a full personal data report.
• Right to Rectification: If any information we hold about you is inaccurate or outdated, you have the right to request a correction. This can be done through your account profile section or via customer support.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data upon account closure, subject to our legal obligations to retain certain records (e.g., financial records for 5 years).
• Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your data — for example, while you dispute the accuracy of information we hold.
• Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format and to transfer it to another service provider if desired.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. We will honour this request promptly.

To exercise any of the above rights, please contact the 777pub support team via live chat or email at [email protected]. We are committed to processing all requests within 30 days business days.

Children's Data Protection

The 777pub platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process any personal information from children under the age of 18.

If we find that personal information of a minor has been collected without our knowledge — for example, through the use of a false identity during registration — we will take immediate action to delete that information and close the account in question.

Links to Third-Party Websites

The 777pub platform may contain links to third-party websites or services, including game provider sites or service partners. This Privacy Policy applies only to the 777pub platform and does not cover the privacy practices of those third-party websites.

We encourage you to read the privacy policy of every website you visit. 777pub is not responsible for the content, privacy policies, or practices of any third-party websites. Any information you provide directly to third-party websites is beyond our control.

Amendments to This Privacy Policy

777pub reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology used, legal requirements, or other legitimate operational reasons.

When we make significant changes to this policy, we will:

• Updating the "Last Updated" date at the top of this page.
• Displaying a clear notice on the platform's home page for a minimum of 14 days.
• Sending notification emails to all active registered members.
• In the case of very significant changes, re-obtaining consent from members before the changes take effect.

Continued use of the 777pub platform after the effective date of any amendment constitutes your agreement to the updated Privacy Policy terms. If you do not agree with the changes, you have the right to close your account before the amendment's effective date.

Contact Us About Your Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data by 777pub, our team is ready to assist you at any time.

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform — the fastest way to get an immediate response.
• Privacy Email: [email protected] — for official personal data enquiries, expect a response within 48 hours on business days.
• Service Language: Malay and English.

For official requests related to data rights (access, correction, deletion, or data portability), please include your account ID number and clearly state the type of request in your message. We are committed to processing all requests within the timeframe required by applicable law.